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| Privacy Policy |
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At ThePilotsNest.com,
your privacy is a top priority. Please read our privacy policy details.
Click here to e-mail any questions to us regarding this Policy.
This Privacy Policy
will explain the following regarding use of our site:
- Information Collection & Use
- Communications from our Site
- Information Sharing and Disclosure
- Choice/Opt-out
- Cookies/Clear Gifs/Log Files
- Third Party Advertisers
- Links to Other Sites
- Access to Personally Identifiable Information
- Business Transitions
- Contacting Us
1 • Information
Collection & Use
- Registration
In order to use this Web site, you may be required to complete a registration
form [and/or create a user name and password]. During registration you
[are required to] give[s] contact information (such as name, physical
address, and email address). We use this information to contact you
about the services on our site in which you have expressed interest.
You may have the option to provide demographic information (such as
income level and gender) to us; we encourage you to submit this information
so we can provide you a more personalized experience on our site.
Registered users will recieve coresponence from us in the form of Lost
password requests, marketing material, and information regarding your
account/order. At no time do we sell your information to third parties.
The Pilots Nest is the sole owner of the information collected on http://www.thepilotsnest.com.
The Pilots Nest collects personally identifiable information from our
users at several different points on our Web site.
- Orders
If you purchase a product or service from us, we request certain personally
identifiable information from you on our order form. You must provide
contact information (such as name, email, and shipping address) and financial
information (such as credit card number, expiration date). We use this
information for billing purposes and to fill your orders. If we have trouble
processing an order, we will use this information to contact you.
- Application Forms
If you apply to affiliate with The Pilots Nest, we require that you provide
certain personally identifiable information, including your name, address,
phone number [and Social Security number]. This information is necessary
to process your application and to contact you.
Affiliates may recieve additional marketing information via E-mail on
marketing particular items. These corespondence are geared to benefit
webmasters who chose to affiliate with us only. Applying for affiliation
does not necessarily approve acceptance within the program and affiliation
may be terminated at any time.
- Surveys or Contests
[From time-to-time] we may provide you the opportunity to participate
in contests or surveys on our site. If you participate, we will request
certain personally identifiable information from you. Participation in
these surveys or contests is completely voluntary and you therefore have
a choice whether or not to disclose this information. The requested information
typically includes contact information (such as name and shipping address),
and demographic information (such as zip code).
We use this information to notify contest winners and award prizes, to
monitor site traffic or personalize our site (in the case of anonymous
information collected in surveys), to send participants an email newsletter.
We use [may use] a third party service provider to conduct these surveys
or contests; that company is [will be ] prohibited from using our users’
personally identifiable information for any other purpose.We will not
share the personally identifiable information you provide through a contest
or survey with other third parties unless we give you prior notice and
choice.
- Tell-A-Friend
If you choose to use our referral service to tell a friend about our site,
we will ask you for your friend’s name and email address. We will
automatically send your friend an email inviting him or her to visit the
site. The Pilots Nest stores this information for the sole purpose of
sending information about our site. Your friend may remove their name
from our list by clicking the removal link at the bottom of the e-mail
or visiting our site.
2 • Communications
from the Site
- Special Offers and Updates
Special Offers and Updates We will occasionally send you information on
[products, services, special deals,
promotions] [You can sign up for these emails by registering with our
site or
supplying your name and e-mail address in the "Newsletter" box
to
the right of screen.]
- Newsletters
If you wish to subscribe to our newsletter(s), we will use your name and
email
address to send the newsletter to you. Out of respect for your privacy,
we provide
you a way to unsubscribe. Please see the “Choice and Opt-out”
section.
- Service-related Announcements
We will send you strictly service-related announcements on rare occasions
when
it is necessary to do so. For instance, if you have purchased an item,
we will
send you a confirmation email.
general2ly, you may not opt-out of these communications, which are not
promotional
in nature. If you do not wish to receive them, you have the option to
deactivate
your account.
- Customer Service
Based upon the personally identifiable information you provide us, we
will send
you a welcoming email to verify your username and password. We will also
communicate
with you in response to your inquiries, to provide the services you request,
and to manage your account. We will communicate with you by email or telephone.
- Profile
We store information that we collect through cookies, log files, clear
gifs,
[and/or third party sources] to create a “profile” of your
preferences.
We tie your personally identifiable information, and [or] your purchasing
history,
to information in the profile, in order to provide tailored promotions
and marketing
offers and to improve the content of the site for you.
We share your profile in aggregate form only.
- Supplementation of Information
In order to provide certain services [specify] to you, we may on occasion
supplement
the personal information you submitted to us with information from third
party
sources.
- Credit Check
To determine if you are a legitimate holder and have appropriate funding/order
processing. Once we determine your credit-worthiness, we destroy this
document.
ID [Address] Verification
We use [THIRD PARTY/THIRD PARTY SOFTWARE] to verify your [identity] [address],
in order to process your credit information and ship your order .
- Enhancement of Profile Information
We purchase marketing data from third parties and add it to our existing
user
database, to better target our advertising and to provide pertinent
offers in
which we think you would be interested. To enrich our Profiles of individual
customers, we tie this information to the personally identifiable information
they have provided to us.
3 • Information Sharing
and Disclosure
- Aggregate Information (non-personally identifiable)
We share aggregated demographic information about our user base with our
partners and advertisers. This information does not identify individual
users. We do not link aggregate user data with personally identifiable
information.
- Personally identifiable information:
We Share Personally Identifiable Information Information with (agents
and/or service providers of The Pilots Nest), This information is only
shared in order to complete your order, we share this information with
UPS, USPS, and Credit Verification institutions only. We will Never sell
or trade information about our users
- Agents
We use an outside shipping company to fulfill orders, and a credit card
processing company to bill you for goods and services. These companies
do not retain, share, store or use personally identifiable information
for any other purposes.
- Service Providers
We may use other third parties to provide products which are not redily
stocked. When you order such a product, we will share shipping information
only for the third party to ship your order. These third parties are prohibited
from using your personally identifiable information for any other purpose.
- Legal Disclaimer
We reserve the right to disclose your personally identifiable information
as required by law and when we believe that disclosure is necessary to
protect our rights and/or to comply with a judicial proceeding, court
order, or legal process served on our Web site
4• Choice/Opt-out
We currently market via Mailings and E-mail. We provide you the opportunity
to ‘opt-out’ of having your personally identifiable information used for
certain purposes, when we ask for this information. For example, after
receiving marketing information from us you may follow the Un-subscribe
link which will remove you from any further mailings.
If you no longer wish to receive our newsletter and promotional communications,
you may opt-out of receiving e-mails by following the instructions included
in each newsletter or communication or by filling out a ticket to "Support"
at our support desk [We offer an opportunity to opt-out of certain communications
on most pages of our site (located to the right bottom of the screen,
or you may contact us via fax at [1-859-400-0026] or mail to [Pilots Nest 8459 US 42-F #267 Florence, KY 41042] to opt-out.]
You will be notified when your personal information is collected by any
third party that is not our agent/service provider, so you can make an
informed choice as to whether or not to share your information with that
party.
5• Cookies/Clear Gifs/Log
Files
- Log Files
As is true of most Web sites, we gather certain information automatically
and store it in log files. This information includes internet protocol
(IP) addresses, browser type, internet service provider (ISP), referring/exit
pages, operating system, date/time stamp, and clickstream data.
We use this information, which does not identify individual users, to
analyze trends, to administer the site, to track users’ movements
around the site and to gather demographic information about our user base
as a whole.
We link this automatically-collected data to personally identifiable information.
[IP addresses are tied to personally identifiable information to [this
data is used to prevent fraud/identity theft and is for our users protection.]
- Cookies
A cookie is a small text file that is stored on a user’s computer
for record-keeping purposes. We use cookies on this site. [We do not link
the information we store in cookies to any personally identifiable information
you submit while on our site.]
We use [both] session ID cookies [and/or] persistent cookies. [We use
session cookies to make it easier for you to navigate our site.] A session
ID cookie expires when you close you browser. A persistent cookie remains
on your hard drive for an extended period of time. You can remove persistent
cookies by following directions provided in your Internet browser’s
“help” file. [You may find additional information on cookies,
how to allow/disable or detete them at the website Cookie Central.]
We set a persistent cookie to store your passwords, so you don’t
have to enter it more than once. Persistent cookies also enable us to
track and target the interests of our users to enhance the experience
on our site.
If you reject cookies, you may still use our site, but your ability to
use some areas of our site, such as contests or surveys, will be limited,
you also may not be able to retain items in your shopping cart once added.
Some of our business partners (e.g., advertisers) use cookies on our site.
We have no access to or control over these cookies. See “Third Party
Advertisers.”
This privacy statement covers the use of cookies by http://www.thepilotsnest.com
only and does not cover the use of cookies by any advertisers. [See the
“Third Party Advertisers” section.]
- Clear Gifs (Web Beacons/Web Bugs)
We employ [or our third party advertising partner employs] a software
technology called clear gifs (a.k.a. Web Beacons/Web Bugs), that help
us better manage content on our site by informing us what content is effective.
Clear gifs are tiny graphics with a unique identifier, similar in function
to cookies, and are used to track the online movements of Web users. In
contrast to cookies, which are stored on a user’s computer hard
drive, clear gifs are embedded invisibly on Web pages and are about the
size of the period at the end of this sentence. We do not tie the information
gathered by clear gifs to our customers’ personally identifiable
information.
To learn more about our advertising company’s use of clear gifs,
please go to their site and read their privacy statement or send us a
support ticket and we will find an answer.
We use clear gifs in our HTML-based emails to let us know which emails
have been opened by recipients. This allows us to gauge the effectiveness
of certain communications and the effectiveness of our marketing campaigns.
If you would like to opt-out of these emails, please see “Choice
and Opt-out.”
6• Third Party Advertisers
The ads appearing on this Web site are delivered to users by our advertising
partner(s). We share Web site usage information about users with a reputable
third party for the purpose of targeting our Internet banner advertisements
on this site.
Partner sites use cookies and clear GIFs on this site, which allow it
to recognize a user's cookie when a user visits this site. The information
that partner(s) collects and shares through this technology is not personally
identifiable.
For more information about our third-party advertiser, or to learn more
about the choices available to you regarding this anonymous information,
please send us a support request ticket.
7• Links to Other
Sites
This Web site contains links to other sites that are not owned or controlled
by The Pilots Nest. Please be aware that we, The Pilots Nest, are not
responsible for the privacy practices of such other sites.
We encourage you to be aware when you leave our site and to read the privacy
statements of each and every Web site that collects personally identifiable
information.
This privacy statement applies only to information collected by this Web
site.
8• Access to Personally
Identifiable Information
If your personally identifiable information changes, or if you no longer
desire our service, you may [correct, update, delete or deactivate it]
by making the change on our member information page [or by opening a ticket
to "Support" at our support desk] or by contacting us by telephone/fax
or postal mail at the contact information listed below.
9• Business Transitions
In the event The Pilots Nest goes through a business transition, such
as a merger, acquisition by another company, or sale of all or a portion
of its assets, your personally identifiable information will likely be
among the assets transferred. You will be notified via [email] [prominent
notice on our Web site for 30 days] of any such change in ownership or
control of your personal information.
10• Contacting
Us
If you have any questions or suggestions regarding our privacy policy,
please contact us at:
Click
here to email us.
Phone - 1-859-400-0022
Fax - 1-859-400-0026
Postal Address:
Pilots Nest
8459 US 42-F #267
Florence, KY 41042
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